Complaints Procedure

We believe that we do our very best to educate your child properly, but part of our commitment is to work to improve our standards.

If your child has a problem at school, let us know so that together we can solve it.

If you have a complaint, please contact your child’s own teacher in the first instance. It is nearly always better to see them at the end of the day than the beginning.

If you wish to discuss the matter with the Headteacher then please contact her to make an appointment.

The staff will agree with you a course of action and aim to solve your complaint to your complete satisfaction as quickly as possible.

If, after discussion with the staff of the school, you still feel that your complaint has not been dealt with properly, you should contact the Chair of Governors.

A full copy of the arrangements for the consideration of complaints is available from the school.